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About This Role
Gusto is seeking an Expansion Account Manager Leader to coach and motivate a high-impact team, driving sales execution, pipeline growth, and revenue expansion. The leader will optimize processes, implement data-driven strategies, and work cross-functionally to improve customer loyalty and maximize revenue. The role requires a high-performing sales leader to manage and develop a team of Expansion Account Managers focused on expansion revenue and customer retention. The ideal candidate has experience leading SaaS/tech account management or sales teams and driving expansion revenue, retention, and quota attainment.
Key ResponsibilitiesAI-extracted
- 1Lead and develop a high-performing Expansion Account Management team focused on revenue growth and retention
- 2Drive expansion revenue through proactive outreach and product-driven insights across Gusto’s customer base
- 3Optimize sales processes and KPIs to scale cross-sell efforts and improve engagement strategies
- 4Leverage customer data to refine segmentation, targeting, and sales strategies
- 5Implement tools and workflows to boost sales productivity and efficiency
RequirementsAI-extracted
- 3+ years leading high-performing SaaS/tech account management or sales teams
- Proven experience in driving expansion revenue, retention, and quota attainment
- Advanced Excel modeling, data analysis, and identifying key performance metrics skills
- Strong analytical mindset and ability to use data to optimize sales motions and measure impact
- Expertise in sales coaching, pipeline management, and consultative selling
Perks & BenefitsAI-extracted
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