Fraud Investigations Analyst

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Conducts end-to-end fraud investigations involving account takeover, business email compromise, identity theft, payment fraud, and other emerging fraud typologies
• 2
  Analyzes account activity, transactional behavior, authentication data, customer communications, and external intelligence sources to surface fraud indicators
• 3
  Synthesizes investigative findings into clear case narratives and prepares Unusual Activity Referrals for Financial Crime Compliance partners
• 4
  Supports customers impacted by fraud and coordinates with external banking partners on fund recovery efforts
• 5
  Leverages AI-enabled tools to accelerate research, evidence gathering, and documentation

RequirementsAI-extracted

• 5+ years of fraud investigations, fraud detection, or similarly complex investigative work within a financial institution, FinTech, payment processor, or regulated environment
• Strong investigative writing and analytical skills with the ability to document complex fact patterns and assess risk across ambiguous scenarios
• Experience across fraud typologies including account takeover, business email compromise, identity theft, payment fraud, and social engineering
• Sound investigative judgment with the ability to manage multiple investigations simultaneously and communicate findings with empathy and clarity
• Typically: Certified Fraud Examiner (CFE), CAMS, or other relevant financial crime certifications are preferred

Perks & BenefitsAI-extracted