Global Operations Associate

flexport· 98 open roles

Location TBD On-siteFull-time2 weeks ago

Salaryest.

€40,000 - €70,000

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

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About This RoleAI processing…

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Key Responsibilities

1
Be the “front line” in ensuring the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately
2
Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery
3
Follow standard operating procedures (SOP)
4
Solve client issues quickly and ensure smooth operations at origin and destination and escalate issues as needed
5
Acting in the best interest of the company by avoiding leakages and ensuring cost conscious behavior
6
Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team
7
Execute the end-to-end movement of freight shipments within a regional network (both imports and exports), including intermodal movements
8
Assist the shipments managed by partners as we drive partner autonomy (if applicable in a given region)

Requirements

BA/BS Degree or completed professional training as forwarding agent
1-2+ years of experience in logistics, freight forwarding, supply chain, Air carrier operations ( Air freight knowledge is a plus)
Fluent in Italian and English (other European languages are a plus)
Able to adapt to new technology and can thrive in a fast paced environment
Effective time management, be able to properly prioritize and manage a large volume of tasks
Attention to detail
Ability to effectively seek and receive feedback
Effective communication both verbally and in writing
Teamwork and relationship building
Orientation towards working smarter and adopting best practices and standardization
Problem-solving capabilities
A “compliance first” attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry

Perks & Benefits

An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment

22 vacation days, additionally paid permits and time off, canceled holidays and ROL

Lunch compensation

Health Insurance & Life insurance

Statutory pension contributions

Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members

Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success

Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child