Growth Technical Account Manager

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Work a pool of existing paying accounts using a signal-driven prioritization engine to identify key accounts for proactive outreach
• 2
  Drive credit conversions across accounts on monthly billing using the 10% discount tier
• 3
  Run use-case-led cross-sell based on gaps in product adoption
• 4
  Proactively intervene on declining accounts to understand usage drops and re-engage before churn
• 5
  Give feedback to refine the signal engine that surfaces the right accounts at the right time

RequirementsAI-extracted

• 2+ years of experience in a closing or expansion role at a product-led or usage-based SaaS company
• Experience in a scaled or pooled coverage model, covering 100+ accounts using signals, data, and prioritization
• Familiarity with product-qualified leads and usage-based expansion
• Technical fluency to talk to engineers and product teams about analytics, feature flags, session replay, or experimentation
• Self-directed and able to work with ambiguity, with a high tolerance for uncertainty

Perks & BenefitsAI-extracted