GTM Insights & Operations

gusto· 35 open roles

Location TBD On-siteFull-timeYesterday

Salary

$158,300 - $195,237

Experience

Mid

Job Type

Full-time

Posted

Yesterday

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About This RoleAI processing…

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy .

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

Key Responsibilities

1
Own the operating rhythm for your routes to market—roadmaps, OKRs/targets, planning, and business reviews (e.g., weekly forecast reviews, QBRs, steercos).
2
Launch and manage cross-functional programs end to end, bringing urgency and clarity to initiatives that are ambiguous, at risk, or stalled.
3
Lead fiscal-year planning —translating strategy into concrete goals, owners, and timelines.
4
Own performance-lever workstreams: identify where growth is won or lost, structure the analysis, and drive cross-functional action.
5
Pilot AI-augmented approaches to program management and ops, and design re-usable automation patterns and AI agents that scale capacity across I&O and other Gusto teams.
6
Partner on Gusto-wide efforts and other high-impact cross-functional programs.

Requirements

5+ years of experience in business operations, revenue/GTM operations, consulting, program management, or product management, ideally in high-growth technology companies.
Craft depth in one or more go-to-market disciplines. We're looking for meaningful experience across some of the following: sales, marketing, partnerships, or pricing & packaging as a craft —and if not those, deep experience in revenue analytics or finance as a craft .
Change leadership → able to guide teams through change with clear communication.
We are looking for a rising business leader with: 5+ years of experience in business operations, revenue/GTM operations, consulting, program management, or product management, ideally in high-growth technology companies.
We're looking for meaningful experience across some of the following: sales, marketing, partnerships, or pricing & packaging as a craft —and if not those, deep experience in revenue analytics or finance as a craft .
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Perks & Benefits

We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success.