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GTM operations, customer success

watershed· 27 open roles

Location TBD On-siteFullTime3 months ago
Salary
Undisclosed
Experience
Mid
Job Type
FullTime
Posted
3 months ago
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About This RoleAI processing…

About Watershed Watershed is the enterprise sustainability platform. Companies like Airbnb, Carlyle Group, FedEx, Visa, and Dr. Martens use Watershed to manage climate and ESG data, produce audit-ready metrics for voluntary and regulatory reporting including CSRD, and drive real decarbonization. We are looking for team members who love product-building, want to work hard at a mission-oriented startup, and will collaborate with us in shaping the culture of a growing team. We have offices in San Francisco, New York, Denver, London, Paris, Berlin, Sydney, Mexico City, and remote team members acro

Key Responsibilities

  • 1
    Partner with Customer leadership to design scalable operating models for the Customer organization, including: Organizational design and customer engagement models
  • 2
    Target setting and performance frameworks
  • 3
    Headcount, capacity planning, and segmentation

Requirements

  • You're hands-on with Salesforce (Flow, validation, data model), SQL, and BI tools like Sigma or Looker. You're able to build your own systems and partner with GTM Engineering on the bigger lifts.
  • AI is already embedded in how you work, and you have a point of view on where it changes how Customer and GTM teams operate. Experience with Claude Code, Cursor, Clay, or similar is a strong plus.
  • Track record of shipping hard things end-to-end under real pressure. Direct, demanding of yourself, and comfortable driving alignment across Customer, Product, Data, Sales, and Finance when teams disagree.
  • You're able to build your own systems and partner with GTM Engineering on the bigger lifts.
  • AI is already embedded in how you work, and you have a point of view on where it changes how Customer and GTM teams operate.
  • Experience with Claude Code, Cursor, Clay, or similar is a strong plus.
  • Track record of shipping hard things end-to-end under real pressure.
  • If you need assistance during your process, please contact your recruiter.

Perks & BenefitsTypical for this role

Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work

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