Head of Content Marketing (Contract)

About This RoleAI processing…

Key Responsibilities

• 1
  Write, edit, and manage the production of ebooks, whitepapers, blog posts, thought-leadership articles, and other long-form assets from concept through publication.
• 2
  Write and edit ad copy, email copy, social copy, and other short-form content in support of always-on and campaign-specific marketing efforts.
• 3
  Develop and execute a content marketing strategy aligned with business goals, target personas, and the buyer’s journey.
• 4
  Collaborate with Marketing, Product, and Sales teams to understand audience personas, industry trends, and customer pain points to inform content creation.
• 5
  Create, edit, and manage a variety of content types, including blog posts, whitepapers, case studies, eBooks, webinars, videos, and more.
• 6
  Partner with subject matter experts to translate complex technical topics into clear, engaging content.
• 7
  Manage the Content Calendar. Prioritize and sequence content requests against business priorities, keeping stakeholders aligned on timelines and deliverables.
• 8
  Track and report on how content performs across syndication channels, distilling metrics such as engagement, downloads, and lead quality into clear recommendations.
• 9
  Optimize content for SEO, lead generation, and brand consistency.
• 10
  Team with Performance Marketing on Paid Content. Collaborate with the Performance Marketing team to align organic and paid content strategy, adapting assets and messaging for paid channels.
• 11
  Ensure all content reflects PagerDuty's brand voice, style guidelines, and quality bar prior to publication.
• 12
  Collaborate with external agencies, freelancers, and partners as needed.
• 13
  Support campaigns, product launches, and events with tailored content.
• 14
  Stay up-to-date on industry trends, competitor content, and best practices.

Requirements

• 5-8+ years of experience in content marketing, preferably in B2B SaaS or technology
• Exceptional writing, editing, and storytelling skills
• Experience creating content for technical and business audiences
• Strong understanding on technology topics
• Willingness to experiment and push the envelope with AI, but also know a human needs to be behind all content
• Excellent project management and organizational skills
• Familiarity with SEO, analytics, and content management systems (e.g., WordPress, HubSpot)
• Ability to work cross-functionally and manage multiple projects simultaneously
• Creative thinker with a passion for technology and digital transformation
• Familiarity with the PagerDuty platform or the broader DevOps/AIOps/Operations Cloud ecosystem.
• Experience partnering directly with performance or paid marketing teams on content adaptation for paid channels.
• A portfolio demonstrating range across long-form thought leadership and punchy, conversion-focused copy.
• Comfort operating independently as a contractor, managing your own workflow against shifting priorities.

Perks & Benefits