Head of Professional Services, Southeast Asia & Greater China

stripe· 545 open roles

Location TBD On-siteFull-time2 weeks ago

Salaryest.

$150,000 - $250,000

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

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About This RoleAI processing…

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe is investing in building out its Global Profession

Key Responsibilities

1
Develop and execute Stripe’s SEA/GCN Professional Services strategy in alignment with Stripe’s global priorities across product, sales, and marketing
2
Hire and lead a high-performing team of consultants, engagement managers, integration engineers and professional services leaders, who partner with our sales team and customers to drive adoption of Stripe capabilities to deliver business value
3
Cultivate a team culture that includes high ownership, customer-first focus, fast-paced, high integrity, and an optimistic and positive environment
4
Cultivate executive relationships with C-levels within our customers and partners
5
Work with engineering and product to develop product roadmaps aligned with customers’ needs, new market opportunities/requirements, and the competitive landscape
6
Develop business and strategic cases for new service offerings and drive consensus among decision-makers
7
Work across teams at Stripe to develop service offerings, value propositions and sales playbooks, partner programs, marketing strategy, pricing and revenue tracking
8
Report out on a regular weekly, monthly, and quarterly cadence to all key stakeholders, with a strong analytical approach and crisp communication style

Requirements

5+ years of building and leading high performing professional services and/or solution architect teams in a high growth technology environment
Demonstrated ability to negotiate high-value deals with a C-level audience and positively influence the outcome
Professional and technical knowledge, as well as an extensive understanding of industry trends and the key players in the competitive landscape
Strong written and verbal communication skills, with deep experience presenting to senior management.
Sound business judgment, proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses and influencing results
Experience working within a high-growth, technology company with the ability to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly
Highly organized, multi-tasking skills, take ownership, be efficient in ambiguous situations
Willingness to travel (on average two national/international trips per month)
Mandarin speaking ability is preferred as you’ll be engaging with some of our most complex China-based merchants and supporting the China market - working with their sales, developer, operations, and finance teams
Experience working in the financial services/payments industry