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About This Role
The Holidays Operation Team Leader will lead, support, and develop a team to deliver great service. This role requires a team player who can also work on their own initiative. The team leader must be well-organised, adaptable, and willing to learn new skills. The position is remote and involves handling various situations, including complaints.
Key ResponsibilitiesAI-extracted
- 1Leads, supports, and develops a team to deliver great service
- 2Handles complaints and resolves issues in a professional manner
- 3Typically: manages team performance and provides feedback
- 4Works on own initiative to achieve team goals
- 5Typically: collaborates with other departments to ensure seamless operations
RequirementsAI-extracted
- Able to lead, support, and develop a team
- Confident in dealing with all kinds of situations, including complaints
- Well-organised and adaptable
- Willing to learn new skills
- Typically: has experience in a team leadership or management role
Perks & BenefitsAI-extracted
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