HR Infrastructure & Operations Manager
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About This Role
PagerDuty is seeking an HR Infrastructure & Operations Manager to revolutionize people operations by architecting and scaling foundational systems that power the global talent footprint. The role involves driving the Recruiting Technology Ecosystem and Augmented Workforce Program, and continuously iterating and optimizing HR processes and infrastructure. The ideal candidate has 7+ years of experience in Recruiting or HR Operations, HR tech mastery, and a proven track record of launching compliance-heavy programs. The role offers a competitive salary, comprehensive benefits package, and flexible work arrangements.
Key ResponsibilitiesAI-extracted
- 1Pioneer the Augmented Workforce Program by designing and launching a comprehensive global augmented workforce program
- 2Optimize Recruiting Tech & Process Excellence by supercharging the ATS and maximizing platform ROI
- 3Elevate the experience by creating a high-engagement, highly automated onboarding and offboarding lifecycle tailored specifically to augmented talent
- 4Navigate and influence senior leadership across Talent Acquisition, Legal, Finance, and Procurement to align compliance with rapid business growth
- 5Deliver measurable business outcomes that directly influence company-wide operational efficiency and transform how multiple departments operate
RequirementsAI-extracted
- 7+ years of progressive experience in Recruiting or HR Operations with a deep focus on the employee lifecycle
- HR Tech Mastery: direct hands-on experience configuring and managing enterprise tools like Workday and Greenhouse
- Program Builder Core: proven track record of launching compliance-heavy programs from the ground up, including global EOR and contingent workforce management
- Data & Project Champion: exceptional project management skills paired with a data-driven mindset capable of translating complex metrics into strategic execution
- AI & Integration Savvy: experience working with integration platforms and a passion for building no-code/low-code AI agents or implementing solutions using tools like Gemini, Claude, or ChatGPT
Perks & BenefitsAI-extracted
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