PA

IT Product Manager - Billing and Revenue Systems

pagerduty· 29 open roles

Location TBD On-siteFull-time1 weeks ago
Salary
$145,000 - $220,000
Experience
Mid
Job Type
Full-time
Posted
1 weeks ago
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About This Role

PagerDuty is seeking an experienced IT Product Manager to drive the strategy and delivery of billing, revenue recognition, and order-to-revenue systems. The ideal candidate has 5-8 years of experience in IT product management, with deep hands-on expertise in Zuora Billing and Zuora Revenue. The role requires a unique blend of product management acumen, financial domain expertise, technical depth, and the ability to bridge Finance, IT, and Engineering teams. The IT Product Manager will serve as an early adopter and champion of AI-powered tools and automation to continuously improve the efficiency and intelligence of billing and revenue operations.

Key ResponsibilitiesAI-extracted

  • 1
    Proactively identify and solve complex business challenges through benchmarking, competitive research, and stakeholder engagement across Finance, Sales, and Operations.
  • 2
    Translate financial KPIs into system requirements and deliver best-in-class solutions that incorporate emerging trends in subscription management and revenue recognition.
  • 3
    Serve as the organization's primary authority on Zuora Billing and Zuora Revenue, including product architecture, data models, custom objects, workflow configurations, rule sets, and integration points.
  • 4
    Partner with engineering and technical architects to ensure system designs are scalable, maintainable, and compliant with security and regulatory standards.
  • 5
    Lead agile delivery, including backlog prioritization, sprint planning, daily stand-ups, and retrospectives to drive continuous improvement and velocity.

RequirementsAI-extracted

  • 5-8 years of experience in IT product management, systems analysis, or similar roles focused on financial/billing systems within a SaaS or subscription business environment.
  • Deep, hands-on experience configuring and implementing Zuora Billing and Zuora Revenue, including subscription products, rate plans, discount schedules, billing rules, revenue recognition rules, performance obligations, and custom objects.
  • Strong understanding of SaaS subscription financial models and revenue metrics, including ARR, MRR, NRR, churn, and gross retention.
  • Comprehensive understanding of the subscription lifecycle, including Quote-to-Order, Order-to-Cash, Order-to-Revenue, Invoicing, Payment Processing, and Revenue Accounting.
  • Demonstrated ability to apply AI and automation tools to improve operational workflows.

Perks & BenefitsAI-extracted

Typically: Comprehensive health coverage, including medical, dental, and vision.
Typically: Flexible work arrangements, including remote work options and flexible hours.
Typically: Generous paid vacation time, paid holidays, and sick leave.
Typically: Company equity and Employee Stock Purchase Program.
Typically: Retirement or pension plan, including 401(k) matching.

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