Lead, Strategic Operations

chime· 69 open roles

Location TBD On-siteFull-time3 weeks ago

Salary

$112,000 - $155,000

Experience

Mid

Job Type

Full-time

Posted

3 weeks ago

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About This RoleAI processing…

About the role As a Strategic Operations Lead, you will be responsible for owning and orchestrating Company Planning at Chime. This role sits at the center of how we run Chime at the executive level, partnering closely with our executive team and senior leaders across Product, Engineering, Marketing, Finance, and Analytics to translate our company strategy and priorities into clear, actionable business plans. This is a great opportunity for someone who loves stepping into highly cross-functional work and thrives at the intersection of strategy, problem-solving, and operations — if you’re an ad

Key Responsibilities

1
Run and improve Chime’s operating cadences: Lead the planning and execution of company-wide rhythms like annual planning, goal setting, business reviews, and product roadmapping.
2
Drive cross-functional alignment: Partner with leaders across Product, Engineering, Marketing, Finance, People, and Communications to ensure priorities, plans, and resources stay connected.
3
Enable executive decision-making: Partner with Analytics and business leaders to prepare materials and recommendations for leadership meetings — and make sure decisions turn into action.
4
Optimize how Chime plans and operates: Spot opportunities to improve how we work, and lead projects that make our operating model more effective and efficient.
5
Support strategic initiatives: Jump in on high-priority projects that help Chime deliver on its most important goals.

Requirements

6–8 years of experience in strategy, operations, consulting, finance, or similar generalist roles; prior experience in a similar role within tech is a plus but not required.
Strong business acumen and an analytical mindset — you understand how different parts of a business connect, and you use data and logic to drive decisions.
Sharp problem-solving skills with a bias toward action and continuous improvement.
Strong communication and storytelling ability — you can distill complex inputs into clear, actionable narratives.
Comfortable working across teams, driving alignment, and influencing without authority.
Highly organized, with a knack for building structure in ambiguous situations.
A systems thinker who cares about how an organization operates and how to make it better.

Perks & Benefits

🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you’re coming in regularly or are part of our fully remote program, you’ll stay engaged with your work and teammates.

💻 In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute

💰 Competitive salary based on experience

✨ 401k match plus great medical, dental, vision, life, and disability benefits

🏝 Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off

🫂 1% of your time off to support local community organizations of your choice

👟 Annual wellness stipend to use towards eligible wellness related expenses

👶 Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents

👪 Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.

🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!

💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress