Lead UX Writer

About This RoleAI processing…

Key Responsibilities

• 1
  Touch base with your team to review project goals and timelines
• 2
  Develop inspiring, strategic ideas based on product requirements, data, and/or research
• 3
  Consider what language and design patterns best serve the UX and balance clarity with legal precision
• 4
  Translate complex requirements into human language with plain, direct, inclusive copy across multiple touchpoints
• 5
  Create scalable content patterns (template, components, content guidelines) that work across markets and surfaces
• 6
  Join writing team crits to present work and help sharpen the work of your teammates
• 7
  Present copy and design work to Design Directors, executives, or other stakeholders on your projects
• 8
  Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work
• 9
  Improve comprehension and completion through testing, iteration, and measurement

Requirements

• Bachelor's degree or equivalent combination of education and progressive experience
• 8+ years of experience in UX writing, content design, or content strategy
• Experience working in complex subject matter areas, within larger systems, and with systems development
• Experience working with and presenting to senior stakeholders
• Ability to review product requirements with a critical eye, asking pertinent questions and determining what information UX writing requires to begin designs
• Experience working with legal and compliance partners to represent the user while reducing risk
• Comfort working alongside other design disciplines in Figma, our primary collaboration tool
• Solid understanding of user experience design principles and interaction patterns
• Proven ability to collaborate with cross-functional teams in all stages design & build
• Comfortable in an ambiguous work environment
• Passion for Airbnb’s mission, commitment to diversity, and global mindset

Perks & Benefits