Legal Operations Lead

About This RoleAI processing…

Key Responsibilities

• 1
  Program Management & Process Improvement: Oversee the end-to-end contracting operations for Figma’s Commercial & International Legal teams, ensuring a smooth and efficient contract lifecycle from request to signature. Proactively identify operational bottlenecks and implement process improvements so that our contracting workflow scales with the business. In addition to commercial contracts, support other legal functional areas by driving similar operational excellence initiatives across those teams.
• 2
  Legal Technology Ownership: Own and administer relevant technology platforms, including our contract lifecycle management (CLM) platform (Ironclad) and AI-driven contract negotiation tools (like Ivo and Luminance), and overseeing contractors as needed.
• 3
  Data & Metrics: Build dashboards and tracking systems that provide insight into the Commercial & International Legal teams’ performance and other legal workflows, using data to identify trends and drive continuous improvement.
• 4
  Project Management: Serve as the project manager for high-impact initiatives across the legal team – from implementing new software to rolling out process changes – and ensure projects are well-scoped, tracked, and delivered on schedule. Coordinate cross-functional efforts by partnering with stakeholders in Sales, Finance, Business Systems, and other teams to drive alignment and successfully execute key projects.
• 5
  Training & Enablement: Lead training and enablement efforts for relevant legal team members and cross-functional partners. Create clear documentation, playbooks, and communication channels to help teams navigate the contracting process and other legal workflows with confidence.

Requirements

• 5+ years of experience in legal operations (including contracting operations in particular) in a high-growth environment, with strong project management and cross-functional leadership skills.
• Hands-on expertise administering a CLM platform (including workflow configuration, template management, and integrations) and experience implementing AI or automation tools in legal processes.
• Experience implementing AI and other automation tools to optimize contract negotiation and other legal workflows.
• Clear, empathetic communicator with the ability to simplify complexity, influence stakeholders, guide teams through change, and build strong, credible partnerships across the organization.
• Ability to translate operational problems into structured, scalable solutions through technology, process design, and systems thinking and a data-informed approach to diagnosing issues, setting priorities, and measuring impact.

Perks & Benefits