Legal Vendor Program Manager

About This RoleAI processing…

Key Responsibilities

• 1
  Own Discord's outside counsel and legal service provider relationships end-to-end, including requests for proposals, performance tracking, service level monitoring, and spend management against organizational expectations and competitive benchmarks
• 2
  Develop and maintain outside counsel terms of engagement, billing guidelines, secondment agreements, and other documentation to ensure law firm adherence to company requirements
• 3
  Partner with Finance to build and maintain legal spend accruals and forecasting mechanisms, outside counsel cost benchmarking, and ad-hoc legal analytics
• 4
  Drive the development of playbooks, tools, systems, and processes that enable automation, scale, and optionality in legal vendor management across cross-functional stakeholders
• 5
  Prepare and deliver regular reports to attorneys and Finance on outside counsel spend, vendor performance, and key metrics and trends
• 6
  Own the end-to-end process for onboarding and off-boarding legal service providers, including collaborating with internal teams on conflict and security review and troubleshooting setup and access issues
• 7
  Develop, administer, and enforce cost control strategies, including outside counsel rate structures, annual rate review and negotiation cycles, and alternative fee arrangements

Requirements

• 5+ years of experience in legal operations, legal vendor management, or a related role, including experience at a technology company
• Hands-on experience with e-billing and matter management platforms; familiarity with invoice review, compliance workflows, and budget alignment processes
• Proven track record managing law firm and legal service provider relationships, including rate negotiations and billing guideline enforcement
• Advanced proficiency in Excel, including pivot tables and data visualization
• Ability to break down complex projects into discrete components and work collaboratively and strategically across all levels of the organization
• Strong analytical, financial, and contract negotiation skills

Perks & Benefits