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Ocean Gateway Associate

flexport· 98 open roles

Location TBD On-siteFull-time2 weeks ago
Salaryest.
$60,000 - $90,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This RoleAI processing…

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Key Responsibilities

  • 1
    Help to build operational performance framework, process and tools to measure our Ocean Partner performance across the Thailand market.
  • 2
    Use Flexport allocation tools to actively route cargo to ocean carrier contracts with the optimal cost, transit time, and allocation availability
  • 3
    Drive performance management of Flexport’s freight forwarding, customs partners, and Ocean carriers leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
  • 4
    Be a trusted advisor and coach to partners; continuously identify gaps and develop solutions focused on process standardization for both the Flexport operations team and partners.
  • 5
    Identify partner training needs and design and execute training programs to drive operational quality
  • 6
    Define and refine operational performance and product adoption metrics that meet our company’s business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence and Partners
  • 7
    Prepare presentations and analysis for monthly and quarterly partner review process
  • 8
    Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories.

Requirements

  • Create enablement resources to ensure our internal teams are able to easily ship in and out of managed territories.
  • By submitting your application, you are agreeing to our use and processing of your data as required.

Perks & BenefitsTypical for this role

Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work

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