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Ocean Operations Associate

flexport· 98 open roles

Location TBD On-siteFull-time2 weeks ago
Salaryest.
$60,000 - $90,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This RoleAI processing…

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Key Responsibilities

  • 1
    Execute booking and documentation processes with clients /carriers
  • 2
    Timely shipment troubleshooting and exception escalation / handling
  • 3
    Work intimately with Flexport AM, Planning team to ensure an effective end to end export process.
  • 4
    Coach junior specialists on the daily job.
  • 5
    Plan and execute special freight operations (i.e. DG, reefer, etc).
  • 6
    Assist Sr. Associate on new business/process implementation, new projects and new tasks.
  • 7
    Support internal and external clients to make the best decision with your expertise;
  • 8
    Live and act with integrity guided by the company values including sustaining a high bar for operational quality and service.
  • 9
    Inform the business process and software capability needs to help scale our growing team while improving quality, service, efficiency and regulatory compliance.
  • 10
    Contribute to the development and implementation of the procedure and system to differentiate Flexport operations from the industry.

Requirements

  • BA/BS degree
  • Minimum 3+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)

Perks & BenefitsTypical for this role

Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work

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