Get more other jobs in your inbox
Verified daily — no ghost listings.
About This Role
PostHog is seeking an Onboarding Engineer to help customers successfully implement and utilize their products. The Onboarding Engineer will be the first human touchpoint for many high-potential customers, ensuring they are set up for success and achieving their goals. This role involves performing health checks, educating customers on products, and building internal tools. The ideal candidate has technical depth, strong customer focus, and is commercially-minded.
Key ResponsibilitiesAI-extracted
- 1Perform health checks on customer implementations to ensure they are set up for success
- 2Proactively reach out to customers to educate them on products and help them achieve their goals
- 3Build and refine internal tools to improve processes and write queries for internal metrics
- 4Work with Sales and Customer Success teams to identify and hand off larger customers
- 5Guide customers through complex setups and provide technical support
RequirementsAI-extracted
- Technical depth, with experience working closely with engineers or a technical background
- Strong customer focus and ability to translate technical concepts into human language
- Commercially-minded, with a focus on providing value and increasing product adoption
- Experience working with similar technologies, such as developer tools or product analytics
- Experience with SQL, APIs, or scripting is a plus
Perks & BenefitsAI-extracted
Apply to This Job in Minutes
Generate ATS-optimized resume + cover letter + interview prep with Jobease.ca AI. Complete your application faster.
75% of AI Resumes Get Rejected
Beat the ATS with Jobease.ca's AI Resume Builder. Optimized for real hiring systems.
Build My ResumeProfile Match
Loading…Checking your profile against this job…
Job Overview
Share This Job
Track All Your Applications
Never lose track again. Jobease.ca organizes every application, interview, and follow-up.
Organize My Search