Operations Associate - Join Our Talent Community

flexport· 98 open roles

Location TBD On-siteFull-time2 weeks ago

Salaryest.

$60,000 - $90,000

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

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About This RoleAI processing…

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

Key Responsibilities

1
Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
2
Be responsible for ensuring your work satisfies internal KPIs and SLAs that demonstrate quality delivery.
3
Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.
4
That’s why it’s our mission to make global commerce so easy there will be more of it.
5
Your Launchpad into Global Trade The Opportunity: Flexport's Global Operations team is the front line team responsible for successfully managing our Customer’s supply chains end to end.
6
The Global Operations Associate is responsible for the ownership and execution of the end-to-end movement of global shipments within a regional network including Ocean less than and full container load (LCL and FCL), Ocean imports and Air imports and exports.
7
You will: Be the “front line” to ensure the highest standard of Flexport quality: shipments move on-time and exceptions are handled appropriately.
8
Your team will: Seamlessly coordinate day-to-day logistics operations with internal and external partners such as steamship lines, air carriers, intermodal and drayage vendors, customs, trade lane management, warehousing, transloading, trucking, and the air operations team.

Requirements

2+ years of experience in logistics, freight forwarding, supply chain, ocean carrier operations, or consulting (ocean freight knowledge is a plus)
Bachelor’s Degree preferred
Able to adapt to new technology and can thrive in a fast-paced environment
Effective time management - be able to properly prioritize and manage a large volume of tasks
Attention to detail
Ability to effectively seek and receive feedback
Effective communication both verbally and in writing in client facing interactions
Teamwork and relationship-building
Orientation towards working smarter and adopting best practices and standardization
Problem-solving capabilities
Fluent in English
A "compliance first" attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Perks & Benefits

Make a Real-World Impact: Your work will directly help companies—from emerging brands to Fortune 500s—navigate the complexities of global trade.

Unmatched Career Growth: We're committed to your development. With mentorship from industry experts and continuous learning opportunities, you'll have the resources to build a meaningful career.

Comprehensive Benefits: We offer a competitive salary with equity, giving you a real stake in our success. Enjoy flexible paid vacation and sick days so you can take the time you need to rest and recharge and a generous benefits package that includes health, dental, and vision insurance, a 401(k) plan, and more.

Support for What Matters: We offer 18 weeks of paid leave for birthing parents (8 weeks for non-birthing parents), 10 hours of paid volunteer time, and a vibrant community with our Employee Resource Groups.