Partner Success Specialist Central European Market (Based in Germany)

Playtomic

Remote RemoteProfessional / experienced56 years ago

Salaryest.

€40,000 - €70,000

Experience

Mid

Job Type

Professional / experienced

Posted

56 years ago

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About This RoleAI processing…

Your mission We are looking for a Partner Success Specialist to work with our sports clubs in the Central European region , with a primary focus on Germany (Germany based role). As a Partner Success Specialist, you’ll play a key role in building and maintaining strong relationships between sports clubs and Playtomic. If you are someone who has a tremendous amount of energy, curiosity and is persuasive… this is the role for you! What you’ll be doing Build long-term relationships with our top partner clubs through proactive and regular communication, supporting their needs and driving engagement

Key Responsibilities

1
Build long-term relationships with our top partner clubs through proactive and regular communication, supporting their needs and driving engagement with our platform, including weekly and monthly business reviews and face-to-face meetings.
2
Willingness to travel up to 15% and visit partner clubs for face-to-face meetings across Germany
3
Improve operational performance of our partner clubs making sure we always deliver the best service to our clubs and players while increasing Playtomic’s revenue
4
Onboard new partner clubs to our platform by providing them with all the information and tools they need to start working
5
Conduct demo calls with new prospects
6
Reduce partner churn by maintaining a very close relationship and being their preferred partner
7
Identify and analyze the needs of churned and inactive partners in order to build an action plan for reactivation

Requirements

2-4 years of work experience in Key Account Management, Sales or Customer Success roles
Preferred: Experience in the padel industry
Data driven personality
German native or fluent proficiency / Professional fluency in English (business level)
Knowledge of padel industry
Expertise in Excel/Google Sheets is a must
Strong negotiation, communication, and interpersonal skills
Problem solver, highly organized and detail oriented
Comfortable working in a fast-paced, high-growth and high-performance organization

Perks & Benefits

Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August.

What’s in it for you Salary: Depending on experience, to be discussed in the meeting with People Team Budget for personal training Holidays according to the country based + day off on your birthday + 2 days off for Wellness days in August. 1 additional day off per year worked.