Patient Service Representative Float Pool
Intermountain Health
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About This Role
The Patient Service Representative Float Pool serves as the first connection between Intermountain and patients, focusing on delivering the highest level of customer satisfaction. This role establishes collaborative relationships with patients and caregivers. The position ensures a superior customer experience by identifying and resolving patient needs. The role is remote.
Key ResponsibilitiesAI-extracted
- 1Greets and checks-in/out patients
- 2Identifies and resolves patient needs related to patient intake and care
- 3Establishes collaborative relationships with patients and fellow caregivers
- 4Delivers the highest level of customer/patient satisfaction
- 5Serves as the first connection between Intermountain and patients
RequirementsAI-extracted
- Typically: Excellent communication and interpersonal skills
- Typically: Ability to work in a fast-paced environment
- Typically: Basic computer skills and knowledge of electronic medical records
- Typically: High school diploma or equivalent required
Perks & BenefitsAI-extracted
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