WA

People Operations Lead

watershed· 41 open roles

Remote RemoteFullTime2 weeks ago
Salary
Undisclosed
Experience
Mid
Job Type
FullTime
Posted
2 weeks ago
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About This Role

Watershed is seeking a People Operations Lead to build and scale the company's operating model, systems foundation, and global infrastructure. The role will own the People Ops operating model, build scalable infrastructure, and scale employee support. The ideal candidate will have 10+ years of experience in People Operations and HR operations in a scaling organization. The role is based in Mexico City and will serve global operations, with a scope expected to be approximately 60-70% US operations and 30-40% global.

Key ResponsibilitiesAI-extracted

  • 1
    Own the People Ops operating model and define how work flows across People Ops, People Partners, Recruiting, Finance, and Legal.
  • 2
    Build scalable infrastructure and evolve HR systems and data foundations to ensure accuracy, auditability, and usability.
  • 3
    Scale employee support and design a durable approach to employee inquiries and knowledge management.
  • 4
    Raise the bar on global compliance and risk management, partnering with Legal, Finance, and Security as needed.
  • 5
    Lead vendor and partner strategy, deciding what to outsource vs. build in-house and ensuring partners are effective and accountable.

RequirementsAI-extracted

  • 10+ years of experience in People Operations / HR operations in a scaling organization.
  • Experience leading teams and/or being a hands-on player-coach in a small, high-output People function.
  • Deep HRIS experience, including system configuration, data governance, workflows, and reporting.
  • Prior ownership/oversight of benefits and payroll operations in the US, with UK and Mexico experience a plus.
  • Experience with vendor management in the context of international expansion.

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Typically: retirement savings plan
Typically: professional development opportunities
Typically: flexible work arrangements

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