Principal Product Designer

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Define and drive the design vision for PagerDuty's AI and automation capabilities, including AI agents
• 2
  Lead cross-functional collaboration with AI/ML engineers, product managers, and data scientists to translate complex AI capabilities into intuitive user experiences
• 3
  Establish design principles and patterns for AI transparency, explainability, and user control that build confidence in autonomous and semi-autonomous systems
• 4
  Mentor and guide designers across the organization on AI/UX best practices, fostering a culture of innovation and excellence
• 5
  Conduct strategic research to understand how technical teams adopt and trust AI-driven recommendations, automation, and insights in mission-critical contexts

RequirementsAI-extracted

• 10+ years of experience in product design, UX design, or interaction design with a focus on complex technical products
• 3+ years of experience designing for AI/ML products, intelligent systems, automation platforms, or data-driven applications
• Demonstrated experience leading design strategy and influencing product direction
• Portfolio showcasing expertise in AI/UX, conversational interfaces, automation design, or intelligent agent experiences
• Typically: Strong understanding of design systems, frameworks, or principles that scale across product teams

Perks & BenefitsAI-extracted