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About This Role
The Principal Solutions Consultant will be a key strategic leader and the technical face of PagerDuty across the APAC region, partnering with CTOs, CIOs, and VPs of Engineering to redefine how they manage digital operations, resilience, and automation. This role sits at the intersection of Sales, Product, and Engineering, requiring a deep-seated passion for the future of digital operations. The Principal Solutions Consultant will act as a bridge between customers' long-term strategic needs and PagerDuty's product roadmap, evangelizing the PagerDuty Operations Cloud and mentoring high-performing technical sales teams. The role involves representing PagerDuty as a thought leader at major industry events and through digital content, white-papers, and local media, as well as providing architectural oversight and executive presence for complex enterprise opportunities.
Key ResponsibilitiesAI-extracted
- 1Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud within their organizations.
- 2Represent PagerDuty as a thought leader at major industry events and through digital content, white-papers, and local media.
- 3Partner closely with Global Product and Engineering leadership to ensure the unique requirements of the APAC markets are represented in the long-term roadmap.
- 4Provide architectural oversight and executive presence for complex, high-stakes enterprise opportunities in the ANZ region.
- 5Foster a local community of DevOps and SRE leaders, sharing best practices on operational excellence, incident response, and the ethical application of AI in operations.
RequirementsAI-extracted
- 15+ years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure space.
- Proven track record of engaging with and influencing C-level executives at ASX 100 or equivalent global enterprises.
- Deep domain expertise in at least three of the following: Incident Management, SRE, AIOps, Cloud Native Architectures, ITSM/ITIL, or Cybersecurity Incident Response.
- Exceptional public speaking and written communication skills.
- Ability to travel across APAC and occasionally overseas.
Perks & BenefitsAI-extracted
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