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About This RoleAI processing…
PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.
Key Responsibilities
- 1Work with PMMs and enablement to coordinate and drive launch activities, reach joint decisions and drive continuous process improvement.
- 2Engage across functions including product marketing, campaigns, communications, social, web and field enablement to plan and organize monthly product products and larger launch activities.
- 3Meet deadlines through problem solving, clear goal setting, proactive follow-up, and effective program management.
- 4Create, build and maintain accurate launch plans to enable communication with task owners and stakeholders.
- 5Run effective launch planning, retrospective and status meetings.
- 6Partner with product marketing and product management across multiple product lines.
- 7Innovate by identifying processes that work well, those that may be duplicative, and those that are not serving us to streamline, scale and continually evolve day to day business.
- 8Communicate clearly verbally and in writing to stakeholders and launch a team on plans, goals and status.
Requirements
- 5+ years of product marketing and product launch experience with software or technology products
- Bachelors degree in marketing, business, or IT
- Ideal candidate will have a proven background in project/program management, and ideally software marketing launch/release management experience.
- Experience working with leading project teams and working with Product Marketing, Sales, Pre-Sales, Global Communications, Product Management and Engineering
- Very strong written communication skills
- Excellent people and project management skills
- Strong problem solving and critical thinking skills
- Adaptability, collaboration and driver-mindset
- Domain expertise in the following a plus: Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS)
Perks & Benefits
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