LI
Salaryest.
€45,000 - €70,000
Experience
Mid
Job Type
FullTime
Posted
2 weeks ago
Get more other jobs in your inbox
Verified daily — no ghost listings.
About This Role
Linear is seeking a Product Support Specialist to support customers, surface customer feedback and insights, and contribute to technical documentation. This role is remote and open to candidates based in European time zones. The ideal candidate has a passion for technology, excellent communication skills, and experience working with technical users.
Key ResponsibilitiesAI-extracted
- 1Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery
- 2Investigate and resolve inbound customer issues reported through all communication channels
- 3Partner with the engineering team to document and reproduce bugs
- 4Surface trends and insights from customer feedback to inform product choices
- 5Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations
RequirementsAI-extracted
- Passion about technology, quality, and Linear’s mission
- Excellent communication and customer service skills and experience working with a technical or engineering user base
- Ability to adapt communication approach to non-technical users
- Experience troubleshooting technical issues, including APIs and integration setups
- Familiarity with SQL, Javascript, APIs, and GitHub is a plus
Perks & BenefitsAI-extracted
Competitive salary and equity
Employee-friendly equity terms
Daily meal and coffee stipend
Paid co-working space or desk
Health coverage
5 weeks paid vacation, plus local statutory holidays
Typically: opportunities for professional growth and development in a remote-first company
Apply to This Job in Minutes
Generate ATS-optimized resume + cover letter + interview prep with Jobease.ca AI. Complete your application faster.
75% of AI Resumes Get Rejected
Beat the ATS with Jobease.ca's AI Resume Builder. Optimized for real hiring systems.
Build My ResumeProfile Match
Loading…Checking your profile against this job…
Posted
2 weeks ago
Job Overview
Salary (est.)€45,000 - €70,000
Job TypeFullTime
Work ModelRemote
ExperienceMid
LocationRemote
Categoryother
Share This Job
Track All Your Applications
Never lose track again. Jobease.ca organizes every application, interview, and follow-up.
Organize My Search