Program Manager, Detection & Enforcement, Youth Safety

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Drive product and process improvements to reduce average handle time, escalation rates, and help identify additional harms.
• 2
  Recommend and drive youth safety initiatives to mitigate child sexual exploitation harms.
• 3
  Manage the tooling roadmap for the team, develop and prioritize tool requests, and audit operations and report handling to identify processing gaps and root cause issues.
• 4
  Partner with Product Operations teams to ensure internal workflows and tools are supportive of new product launches.
• 5
  Advise and guide efforts by supporting Discord stakeholder teams to incorporate user safety initiatives, projects, and planning.
• 6
  Manage and drive the proactive detection roadmap, working with Safety product team to develop ML tooling for detection and automated enforcement of high-harm groups and behavior.

RequirementsAI-extracted

• In-depth knowledge of child sexual exploitation investigation, detection, and reporting obligations for industry.
• 6-10 years of project or program management experience.
• Intermediate SQL proficiency and technical skills.
• Ability to create effective relationships, influence, and collaborate at all organizational levels.
• Demonstrated experience with organizational capacity, namely building and strengthening teams at scale, as well as building and strengthening stakeholder partnerships.

Perks & BenefitsAI-extracted