IN

Recruiting Coordinator (12 month Fixed-Term)

intercom· 183 open roles

Location TBD On-siteFull-time2 weeks ago
Salary
$70,172 - $89,032
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This RoleAI processing…

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performingAI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

Key Responsibilities

  • 1
    Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers.
  • 2
    Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required.
  • 3
    Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience.
  • 4
    Facilitate on-site interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience.
  • 5
    Assist with posting job openings on various job boards and Fin's careers page. Ensure job descriptions are up-to-date and attractive to potential candidates.
  • 6
    Assist with maintaining recruitment-related documents, templates, and processes. Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors.
  • 7
    Represent Fin's mission, vision, and values with integrity, and help us attract AI-enthusiasts who are excited to shape the future of customer service.

Requirements

  • Minimum of 2 years of experience in a recruiting coordinator or similar role
  • Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills
  • Excellent communication skills
  • Affinity for improving and caring for the candidate experience
  • Proficiency in multiple tools and systems: GSuite, Microsoft office and applicant tracking systems
  • Familiarity with our scheduling, recruiting and HR Systems (Greenhouse, Workday, Candidate FYI)

Perks & Benefits

Competitive salary
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for employees, friends, and family!

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