Revenue Strategy Manager

About This RoleAI processing…

Key Responsibilities

• 1
  Strategic Advisory: Partner with Customer Success leadership to drive the global retention strategy, providing actionable insights on NRR, GRR and churn mitigation.
• 2
  Forecasting & Predictability: Partner with AMER Renewal Manager lead in forecasting and driving forecast accuracy.
• 3
  Cross-Functional Leadership: Represent CX and work with cross-functional partners like Sales, Revenue Operations, Data Analytics/Science and Finance.
• 4
  Lifecycle Optimization: Design and execute strategic initiatives to improve the customer journey, from onboarding efficiency to automated renewal motions and "at-risk" intervention plays.
• 5
  Annual Planning: Lead the operational design for the CS organization, including setting the book carve strategy & capacity planning, and set key retention targets for CX and other Revenue teams who may be compensated on it.
• 6
  5+ years’ relevant experience in Revenue Strategy, SaaS, or Management Consulting, with a proven track record in a high-growth SaaS environment. SaaS post sales or retention experience is preferred, but not required.
• 7
  Strategic Architect: Experience moving beyond data reporting to strategy design—you don’t just find the churn; you build the program to stop it.
• 8
  Influential Communicator: Proven ability to command a room of senior stakeholders and translate complex data sets into a clear, compelling narrative for executive leadership.
• 9
  Technical Requirements: Proficient in Salesforce (CRM); experience with BI tools (Tableau, Looker) and SQL (e.g. Databricks) is highly preferred, Advanced Excel skills is required
• 10
  Change Management Pro: Expert at leading complex, end-to-end projects that require shifting team behaviors and operationalizing new processes across a global org.
• 11
  AI-Forward Mindset: Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
• 12
  Resilience & Ambiguity: A track record of thriving in fast-paced environments where you are expected to build the "v2.0" of a process while the "v1.0" is still running.

Requirements

• 5+ years’ relevant experience in Revenue Strategy, SaaS, or Management Consulting, with a proven track record in a high-growth SaaS environment. SaaS post sales or retention experience is preferred, but not required.
• Technical Requirements: Proficient in Salesforce (CRM); experience with BI tools (Tableau, Looker) and SQL (e.g. Databricks) is highly preferred, Advanced Excel skills is required
• Resilience & Ambiguity: A track record of thriving in fast-paced environments where you are expected to build the "v2.0" of a process while the "v1.0" is still running.
• We are seeking an experienced strategy and operations professional to join the Revenue Strategy team at Asana.
• About you 5+ years’ relevant experience in Revenue Strategy, SaaS, or Management Consulting, with a proven track record in a high-growth SaaS environment.
• SaaS post sales or retention experience is preferred, but not required.
• Technical Requirements: Proficient in Salesforce (CRM); experience with BI tools (Tableau, Looker) and SQL (e.g.
• Databricks) is highly preferred, Advanced Excel skills is required Change Management Pro: Expert at leading complex, end-to-end projects that require shifting team behaviors and operationalizing new processes across a global org.
• What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission.
• The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process.

Perks & Benefits