Senior Client Partner, Mid-Market (B2B Services)

About This RoleAI processing…

Key Responsibilities

• 1
  Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals
• 2
  Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
• 3
  Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
• 4
  Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
• 5
  Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
• 6
  Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• 7
  Proactively construct upfront and joint business plans with top clients
• 8
  Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• 9
  Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• 10
  Leverage data from internal and external sources to inform client strategies and pitch proposals
• 11
  Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• 12
  Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• 13
  Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• 14
  Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• 15
  Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• 16
  Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• 17
  Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• 18
  Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• 19
  Share your industry, client, and product expertise by mentoring and training other team members
• 20
  Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• 21
  Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Requirements

• 8-12 years of experience in digital media with at least 4-7 years of experience in sales
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• Ability to manage and scale a book of business greater than 20 accounts
• Positive outlook, team player
• Demonstrated high achievement against sales targets
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Perks & Benefits