TW

Senior Manager, Developer Evangelism

twilio· 175 open roles

Remote RemoteFull-time1 months ago
Salaryest.
$140,000 - $200,000
Experience
Mid
Job Type
Full-time
Posted
1 months ago
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About This RoleAI processing…

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Key Responsibilities

  • 1
    Inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio.
  • 2
    Be an active and authentic leader in the developer community wherever they gather online and offline.
  • 3
    Navigate cross-functional collaboration and partner within Twilio to align with program and engagement objectives.
  • 4
    Define and own the strategy for Developer Evangelism within the Americas region through cross-functional team collaboration and stakeholder management.
  • 5
    Communicate project plans, progress, and outcomes effectively to stakeholders at all levels within the North and Latin America regions and across the company.
  • 6
    Practice servant leadership for the organization, developing the careers of the regional Evangelists.
  • 7
    Define success and expand various Evangelism projects, programs, internal and external collaboration initiatives, through a metrics-driven approach.
  • 8
    Contribute to the Developer Network’s strategy as a member of the extended leadership team, reporting directly to the Global Director.
  • 9
    Mentor and nurture the next generation of Developer Evangelists within the org.
  • 10
    Partner cross-functionally across the company, across Marketing, Product and Sales.
  • 11
    Work with all levels of Twilio’s leadership, while representing the regional team.

Requirements

  • 8+ years of experience working in Developer Relations, Developer Community and/or related areas.
  • 3-5 years of team leading or people management experience.
  • Experience leading initiatives within Developer Relations, Community and/or Developer Marketing.
  • Experience working cross-functionally across not only a department but the entire company and doing so at scale.
  • Experience mentoring and guiding ICs as they strive to realize their full potential.
  • Excitement for serving and supporting developer communities with authenticity.
  • Experience in cross-functional collaboration with teams like sales, support, product, marketing and additional stakeholders.
  • Creative and collaborative problem-solving skills, with a focus on data-driven decision-making for system and process improvements.
  • Skilled in storytelling to highlight developers building on Twilio and inspire others.

Perks & Benefits

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $188,240.00 - $235,300.00.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $199,280.00 - $249,100.00.
Based in the San Francisco Bay area, California: $221,360.00 - $276,700.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

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