Senior Manager, Engagement Management

About This RoleAI processing…

Key Responsibilities

• 1
  Manage a team of Engagement Managers responsible for consultative Professional Services selling across your region.
• 2
  Manage regional Professional Services bookings accountability and maintain a timely, accurate weekly forecast.
• 3
  Coach team members on pipeline generation, opportunity prioritization, customer discovery, scoping, estimation, statement of work creation, negotiation, and closing.
• 4
  Work with Sales Leadership and Customer Success leaders to align territory priorities, forecast updates, and services strategy.
• 5
  Distribute customer opportunities across the team to support balanced geographic or segment coverage.
• 6
  Develop strategic proposals that align the Engagement Manager team with Sales and Customer Success organizations.
• 7
  Partner with Professional Services Delivery, Ecosystem Partners, and Product teams to define common estimation patterns and proposal standards.
• 8
  Improve the Professional Services sales process, including proactive services positioning, scalable offerings, and more consistent selling practices.

Requirements

• Knowledge of subscription-based business models across SaaS and on-premises offerings.
• Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.
• If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Perks & Benefits