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About This RoleAI processing…
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Key Responsibilities
- 1Own new market launches end-to-end, including lead generation, host recruitment, coordination with Home Quality and Guest Services, and post-launch performance monitoring
- 2Develop a nuanced understanding of your markets: desirable neighborhoods, architectural styles, design aesthetics, pricing trends, seasonality, and the competitive landscape
- 3Build and maintain localized pitches that resonate with luxury homeowners and real estate professionals in your region
- 4Manage a portfolio of Luxe hosts, serving as their primary point of contact and trusted advisor
- 5Conduct regular business reviews and optimization calls to uncover challenges, identify growth opportunities, and provide data-driven recommendations
- 6Support onboarding of new listings for assigned hosts, ensuring a seamless experience
- 7Design and deploy strategies to manage and optimize long-tail hosts across your markets
- 8Improve listing bookability through performance analysis and targeted host education
Requirements
- 8+ years of relevant experience in sales, account management, business development, or strategic partnerships — ideally within luxury travel, hospitality, or real estate
- Demonstrated track record of hitting or exceeding acquisition and/or revenue targets in a fast-paced, metrics-driven environment
- Experience working cross-functionally across teams to influence change and drive results
- Familiarity with CRM tools and the ability to maintain rigorous pipeline hygiene and reporting
- Strong executive presence with the ability to build credibility and influence senior decision-makers both internally and within the luxury industry
- Excellent negotiation skills and the ability to close complex, high-value partnerships
- Sharp market instincts — you can quickly assess a neighborhood, identify a trend, and translate that into actionable strategy
- Exceptional written and verbal communication skills; able to craft compelling pitches and maintain polished host-facing correspondence
- Highly organized with the ability to manage multiple priorities, projects, and stakeholder relationships simultaneously
- Comfortable operating with ambiguity and adapting quickly in an ever-evolving environment
- Deep alignment with Airbnb's mission and a passion for the luxury travel and homes space
- A consultative, relationship-first approach — you build trust before you close deals
- Proactive, solutions-oriented, and self-directed; you don't wait for problems to escalate
- Collaborative by nature — you understand that success in this role is a team sport
Perks & BenefitsTypical for this role
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