Senior Principal Industry Analyst Relations

pagerduty· 37 open roles

Location TBD On-siteFull-time4 days ago

Salary

$153,000 - $231,000

Experience

Mid

Job Type

Full-time

Posted

4 days ago

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About This RoleAI processing…

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization.

Key Responsibilities

1
Shape our category story and the industry analyst strategy and program to drive the category
2
Build strategic relationships with current industry analysts while identifying and growing the program
3
Coordinate analyst calls and maintain AR program calendar
4
Drive analyst awareness of PagerDuty’s offerings and expand analyst understanding of company business strategy and product offerings
5
Prepare and support spokespeople engaging with analysts, including creation of briefing materials, compiling presentation content and staffing calls
6
Maintain AR interactions database and lead measurement of the AR program’s impact on both marketing and sales goals
7
Lead and prioritize inbound requests for information including participation in research and customer references
8
Conduct foundational research in analyst coverage areas, competitor investments, etc. to surface recommendations for program growth

Requirements

Bachelor’s degree
8+ years experience in enterprise technology communications, marketing, or product marketing
Working experience in Analyst Relations , Product Marketing , Market Research and Strategy
Proven content creation and story shaping, strategic planning, program management and exceptional attention to detail
Interest in speeding and improving research and survey delivery with AI and automation tools
Working with industry analyst firms including Gartner, Forrester Research, IDC

Perks & Benefits

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity*

ESPP (Employee Stock Purchase Program)*

Retirement or pension plan*

Generous paid vacation time

Paid holidays and sick leave

Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO

Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*

Paid volunteer time off: 20 hours per year

Company-wide hack weeks

Mental wellness programs