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Senior Product Manager

pagerduty· 37 open roles

Location TBD On-siteFull-time6 days ago
Salary
$156,000 - $236,000
Experience
Mid
Job Type
Full-time
Posted
6 days ago
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About This Role

The Senior Product Manager for AI and Automation at PagerDuty will own product strategy and execution across Operations Cloud SaaS and on-premises automation products. This role involves leading the roadmap for the agentic automation experience and partnering with engineering, design, and enterprise customers. The ideal candidate has 5+ years of product management experience, deep fluency in SRE and DevOps, and hands-on experience with workflow automation. The role is high-visibility and high-impact, requiring strong technical aptitude, excellent communication skills, and a passion for getting things done.

Key ResponsibilitiesAI-extracted

  • 1
    Define and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments.
  • 2
    Lead product definition for the agentic layer of PagerDuty’s automation platform, enabling AI agents to act autonomously in production environments.
  • 3
    Partner with AI/ML teams and external model providers to ensure PagerDuty’s agentic experience is differentiated by domain.
  • 4
    Own the customer-facing surface of agentic authorization, ensuring permissions, audit logs, and scoping controls are a natural extension of current enterprise permissioning models.
  • 5
    Identify and close gaps in the current platform by synthesizing customer feedback, usage data, competitive signals, and engineering constraints into a coherent strategy.

RequirementsAI-extracted

  • 5+ years of product management experience shipping customer-facing software at scale, with SaaS B2B experience preferred.
  • Deep fluency in the SRE and DevOps domain, with understanding of on-call rotations, runbooks, and production systems.
  • Hands-on experience with workflow automation, integration platforms, job schedulers, or infrastructure tooling.
  • Ability to think clearly about authorization models, with understanding of principals, permissions, scopes, and trust delegation.
  • Strong technical aptitude, with comfort reading API specs, digging into telemetry, and holding substantive conversations with senior engineers.

Perks & BenefitsAI-extracted

Typically: comprehensive health coverage, including medical, dental, and vision.
Typically: paid time off, including vacation days, sick leave, and holidays.
Typically: company equity and employee stock purchase program.
Typically: retirement or pension plan, with company matching contributions.
Typically: flexible work arrangements, including remote work options and flexible hours.

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