WA
Senior Service Manager (m/w/d) ITIL (Ref.Nr.: 46854)
Wavestone Germany AG· 28 open roles
Location TBD On-siteFreelance56 years ago
Salaryest.
€80,000 - €120,000
Experience
Mid
Job Type
Freelance
Posted
56 years ago
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About This RoleAI processing…
Wir suchen einen erfahrenen Service Management Lead zur Stabilisierung, Optimierung und strategischen Weiterentwicklung des IT-Service-Managements sowie des Service-Desk-Betriebs in einem anspruchsvollen IT-Umfeld.
Key ResponsibilitiesTypical for this role
- 1Drive day-to-day execution of the work outlined in this role
- 2Collaborate with cross-functional partners to deliver outcomes
- 3Communicate progress, blockers, and decisions clearly
- 4Continuously improve how the team operates
Requirements
- Expertise in KPI-Definition, Reporting und Service Governance zur Sicherstellung und Steuerung der Servicequalität
Perks & BenefitsTypical for this role
Competitive compensation aligned with experience and market rate
Health, dental, and vision coverage
Paid time off and company holidays
Remote-friendly or hybrid working arrangements where applicable
Learning and professional development support
Modern tools and equipment to do your best work
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Posted
56 years ago
Job Overview
Salary (est.)€80,000 - €120,000
Job TypeFreelance
Work ModelOn-site
ExperienceMid
LocationNot specified
Categoryother
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