CE

Service Delivery Manager

Centorrino Technologies· 8 open roles

Remote RemoteFull-time2 weeks ago
Salary
A$130,000 - A$150,000
Experience
Mid
Job Type
Full-time
Posted
2 weeks ago
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About This Role

Centorrino Technologies seeks a Service Delivery Manager to join their expanding team.

Key ResponsibilitiesAI-extracted

  • 1
    Manage service delivery operations to ensure high-quality service to customers.
  • 2
    Develop and implement service level agreements (SLAs) and key performance indicators (KPIs).
  • 3
    Collaborate with cross-functional teams to identify and resolve service delivery issues.
  • 4
    Analyze service delivery data to inform business decisions and drive process improvements.
  • 5
    Lead and mentor a team of service delivery professionals to achieve business objectives.

RequirementsAI-extracted

  • Bachelor's degree in a related field, such as business administration or computer science.
  • Proven experience in service delivery management, preferably in the IT industry.
  • Strong leadership and team management skills.
  • Excellent communication and problem-solving skills.
  • Ability to analyze complex data and make informed business decisions.

Perks & BenefitsAI-extracted

Typically: Health coverage
Typically: Paid time off (PTO)
Typically: Opportunities for professional growth and development
Typically: Collaborative and dynamic work environment

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