Sr. Delivery Solutions Architect - Manufacturing

databricks· 855 open roles

Remote RemoteFull-time2 weeks ago

Salary

$219,100 - $301,300

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

Apply Now

Get more other jobs in your inbox

Verified daily — no ghost listings.

About This RoleAI processing…

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestration of other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post-sale technical lead across all Databricks products. This requires you to use your skills and technical credibility to engage and communicate at all levels with an organization. You will report directly to a DSA Manager within the Field Engineering organization.

Key Responsibilities

1
Engage with Solutions Architects to understand the full use case demand plan for prioritized customers
2
Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
3
Be the accountable technical leader assigned to specific use cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go-live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
4
Be the first contact for any technical issues or questions related to production/go-live status of agreed upon use cases within an account, oftentimes services multiple use cases within the largest and most complex organizations
5
Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical experts to build the right tasks that are beyond your scope of activities or expertise
6
Create, own and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
7
Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs
8
Develop an execution plan that covers all activities of all customer-facing technical roles and teams to cover the below work streams:
9
Main use cases moving from ‘win’ to production
10
Enablement / user growth plan
11
Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
12
Organic needs for current investment (e.g. cloud cost control, tuning & optimization)
13
Executive and operational governance

Requirements

8+ years of experience where you have been accountable for technical project / program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
Programming experience in Python, SQL or Scala
Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role
Understanding of solution architecture related to distributed data systems
Understanding of how to attribute business value and outcomes to specific project deliverables
Technical program, or project management including account, stakeholder and resource management accountability
Experience resolving complex and important escalation with senior customer executives
Experience conducting open-ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programs/projects
Track record of overachievement against quota, goals, or similar objective targets
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
Can travel up to 30% when needed