SRE Operations Engineer

About This RoleAI processing…

Key Responsibilities

• 1
  Responsible for ensuring team requests are triaged and/or actioned in a timely manner
• 2
  Working closely with the SRE team, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term operational success for the platform with potential career growth into Site Reliability Engineering.

Requirements

• Executes operational work including updating/patching and maintaining the Engineering Service Desk queue
• Responsible for ensuring team requests are triaged and/or actioned in a timely manner
• Monitors Platform health and take steps to alleviate issues related to deployment and operations
• Assist with capacity, performance and scalability testing where required
• Escalation point for Platform issues from customer support teams
• Execute runbooks and update processes as required
• Interface with the SRE team to report core issues, required improvements and new feature requests
• General platform infrastructure knowledge, including high availability / load balancing concepts, routers, firewalls
• and storage subsystems
• Sound understanding of protocols/technologies like HTTP, SSL, SSH and Kubernetes
• Familiarity with a variety of open source technologies and tools like MongoDB, NodeJS
• Knowledge of terraform is good to have
• Familiarity with a cloud platforms like AWS and Azure is desired
• Linux fundamentals and knowledge of tools like Datadog are good to have
• Experience with monitoring and troubleshooting techniques
• Ability to communicate clearly with a diverse range of stakeholders across multiple domains
• Multi tasking and time management skills

Perks & BenefitsTypical for this role