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About This Role
PostHog is seeking a Technical Account Executive to own the initial relationship with customers, guiding them through the evaluation of PostHog and right-sizing their contract according to their needs. The ideal candidate will have a balance of commercial and technical skills, with the ability to go deep on understanding PostHog's products. The role involves winning new business, owning customer feedback, and being hyper responsive to customer needs.
Key ResponsibilitiesAI-extracted
- 1Winning new business by finding the right people at prospective customers and showing them the value of PostHog
- 2Owning customer feedback and ensuring it gets to the wider PostHog team
- 3Being an expert on all PostHog products to help customers see the value and adopt them
- 4Working directly with product teams to ensure customer needs are met
- 5Building and maintaining strong relationships with customers to expand their usage and retain revenue
RequirementsAI-extracted
- Ability to go deep on understanding PostHog's products, including technical ones like feature flags and data warehouse
- Commercially-minded with a focus on growing and retaining revenue
- Strong customer focus and ability to handle relationships strategically
- Good writing skills, with the ability to write clear and concise follow-up emails, Slack summaries, and evaluation plans
- Experience managing a book of business and/or leading multi-threaded deal cycles
Perks & BenefitsAI-extracted
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