Working Student - IT Support (20h/week)
Bragi
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About This RoleAI processing…
Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)
Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.
Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.
Key Responsibilities
- 1Support the IT Administrator in expanding, managing, maintaining, monitoring, and documenting Bragi’s global IT infrastructure
- 2Maintain accurate hardware and equipment inventory records, including lifecycle documentation and asset tagging
- 3Contribute to technical documentation and audits; help develop and update IT policies, procedures, and standards
- 4Coordinate hardware logistics, including shipment preparation, tracking, and receiving
- 5Assist with mission-critical services and servers, including basic maintenance, patching, and deployment support for updates and enhancements
- 6Provide timely IT support and troubleshooting for employees across endpoints, applications, and connectivity
- 7Help ensure the technical and physical security of network-attached hardware in line with established security policies and standards
- 8Offer backup support for network components, including routers, firewalls, switches, controllers, and wireless access points
Requirements
- Studying in Computer Science, Information Technology, or a related field in Munich
- Experience with diverse operating systems (Windows Client/Server, Linux—Ubuntu/Debian, Arch Linux—and macOS) and common network clients, plus familiarity with virtualized server environments
- Familiarity or hands-on exposure to Docker, Git, Python, and shell scripting is advantageous
- Strong organizational skills with the ability to prioritize, handle multiple tasks, and deliver within constraints
- Availability for at least 6 months; part-time commitment of 20 hours per week (ideally available in the mornings)
Perks & Benefits
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