Account Executive, Bridge

About This RoleAI processing…

Key Responsibilities

• 1
  Own a book of existing accounts and drive revenue growth through additional usage, upsells, cross-sells, and renewals.
• 2
  Develop and execute scalable go-to-market strategies that increase revenue per account and accelerate product adoption across your portfolio.
• 3
  Use data and quantitative analysis to prioritize accounts and identify the highest-impact expansion opportunities.
• 4
  Generate leads through targeted outreach, research, and campaign execution; manage high-velocity deal cycles from qualification to close.
• 5
  Build strong relationships with customer stakeholders to understand business priorities, surface pain points, and tailor Bridge solutions.
• 6
  Lead commercial negotiations and renewals to expand and retain customer revenue.
• 7
  Identify churn signals in your book and implement strategies to prevent revenue losses.
• 8
  Coordinate with product, success, risk, and operations teams to solve complex customer needs and ensure a great user experience.
• 9
  Translate customer feedback into actionable product and process improvements to better serve scaled customer segments.

Requirements

• Strong analytical skills with experience using data to prioritize accounts, build business cases, and track outcomes.
• Comfortable understanding technical product requirements and articulating solutions across multiple technology products.
• Demonstrated ability to close upsell opportunities and manage complex pricing or commercial negotiations.
• Excellent operational acumen and proven ability to manage time and prioritize across a high-volume territory.
• Highly motivated, persistent, and effective in ambiguous, fast-paced environments.
• Superior written and verbal communication skills.
• Willingness and ability to work in-office in New York or San Francisco at least three days per week.
• Previous experience at a high-growth payments, fintech, crypto, or technology company.
• Experience with CRM tools, Excel, and basic SQL or a demonstrated comfort with data tools and analysis.
• Background in working cross-functionally with product, risk, and operations teams to deliver outcomes for customers.

Perks & BenefitsTypical for this role