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About This Role
The Account Manager at Flexport will help clients grow and realize the Flexport value proposition by deeply understanding the client's supply chain and partnering to find solutions. This role requires a client-centric approach, strong problem-solving skills, and a background in logistics, freight forwarding, or supply chain. The Account Manager will cultivate and grow relationships with key business stakeholders, identify and close upsell and cross-sell opportunities, and lead client onboarding. The ideal candidate will have 2-4 years of experience in a sales or account management role and a proven track record of selling a product. The Account Manager will contribute to one of the fastest-growing companies and have the chance to create a global impact.
Key ResponsibilitiesAI-extracted
- 1Cultivate and grow relationships with key business stakeholders to empower the client and deepen the relationship with Flexport.
- 2Meet regularly with clients to monitor the account health and find ways to improve on their current experience.
- 3Identify, develop, and close upsell, cross-sell, and renewal opportunities.
- 4Lead and actively participate in client onboarding and creating standard operating procedures.
- 5Monitor client metrics data and work with Global Operations teams to ensure metrics consistently meet client expectations.
RequirementsAI-extracted
- 2-4 years of experience in a sales or account management role.
- A background in logistics, freight forwarding, or supply chain is preferred.
- Client-centric approach with strong problem-solving skills and attention to detail.
- Proven track record of selling a product.
- Strong business acumen and ability to work in a fast-paced environment.
Perks & BenefitsAI-extracted
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