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Account Manager | Mid-Market

ramp· 25 open roles

Remote RemoteFullTime1 years ago
Salary
$175,000 - $240,000
Experience
Mid
Job Type
FullTime
Posted
1 years ago
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About This RoleAI processing…

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential

Key Responsibilities

  • 1
    Build and nurture strong relationships across 150+ new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
  • 2
    Develop deep, multi-threaded relationships with decision makers at your customers
  • 3
    Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts
  • 4
    Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
  • 5
    Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Activation teams
  • 6
    Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

Requirements

  • Bachelor’s degree from an accredited university
  • Experience with financial services sales
  • Experience at a high-growth startup
  • Expertise in using Salesforce, Outreach, or other productivity tools

Perks & Benefits

Flexible PTO
Unlimited AI token usage
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation support to NYC or SF (as needed)
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay

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