SA

AI Learning Experience Designer (AI-LXD)

Samsara· 41 open roles

Remote RemoteFull-time5 days ago
Salary
$108,588 - $146,000
Experience
Mid
Job Type
Full-time
Posted
5 days ago
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About This RoleAI processing…

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Key Responsibilities

  • 1
    Design AI-powered learning experiences that improve knowledge retention, accelerate skill development, and drive employee performance.
  • 2
    Design and develop personalized learning journeys that adapt to learner needs and support employees throughout their onboarding and career journeys.
  • 3
    Build dynamic knowledge experiences by transforming static content into searchable, AI-enabled knowledge assets.
  • 4
    Create learning assets across multiple formats, including e-learning modules, instructor-led training materials, videos, knowledge articles, playbooks, assessments, simulations, job aids, and interactive learning experiences.
  • 5
    Use AI to accelerate content development by generating, transforming, refining, and maintaining learning content at scale.
  • 6
    Create AI-generated simulations, practice scenarios, coaching prompts, assessments, and reinforcement activities.
  • 7
    Design learning experiences that support employees both during formal learning and in the flow of work.
  • 8
    Partner with enablement leaders, sales leaders, product marketing, enablement business partners, and subject matter experts to identify learning needs and translate them into scalable learning solutions.
  • 9
    Apply instructional design principles and adult learning methodologies to create engaging, effective, and measurable learning experiences.
  • 10
    Measure learning effectiveness using learner engagement, adoption, search behavior, knowledge utilization, and business performance data.
  • 11
    Continuously optimize learning experiences based on analytics, user feedback, and changing business needs.
  • 12
    Champion and model Samsara's operating principles while contributing to a collaborative, high-performing enablement organization.

Requirements

  • Demonstrated experience building with AI to design, develop, and scale learning experiences, including AI-assisted content creation, prompt engineering, content transformation, and workflow optimization.
  • 5+ years of experience in instructional design, learning experience design, sales enablement, knowledge management, or a related field.
  • 3+ years of experience designing and developing learning programs and enablement content for sales, customer success, partner, or other customer-facing organizations.
  • Demonstrated experience creating scalable learning experiences across multiple delivery formats, including digital, virtual, instructor-led, and in-the-flow-of-work learning.
  • Experience creating AI-generated learning assets, including simulations, assessments, role-play scenarios, coaching activities, and performance support resources.
  • Experience creating and maintaining knowledge assets, including playbooks, job aids, knowledge articles, learning pathways, and performance support resources.
  • Experience translating business priorities, performance gaps, and stakeholder requirements into scalable learning solutions.
  • Experience using learning technologies and content development tools such as Articulate, Absorb (LMS), Showpad (CMS), Jira, AI-assisted content development tools, and knowledge management systems.
  • Strong project management skills, including the ability to manage multiple projects and competing priorities simultaneously.
  • Experience measuring learning effectiveness and using learner engagement, adoption, and business performance data to continuously improve learning experiences.
  • Excellent written and verbal communication skills, including the ability to simplify complex concepts and transform them into engaging, actionable learning experiences.

Perks & Benefits

Experience working in a high-growth, fast-paced SaaS or technology company.
Familiarity with adult learning theory and instructional design frameworks such as ADDIE, SAM, or similar methodologies.
Experience designing conversational learning experiences and AI-enabled performance support solutions.
Experience with information architecture, content strategy, or knowledge management.
Experience partnering cross-functionally with Sales, Customer Success, Product Marketing, Revenue Operations, and Enablement teams.
Experience supporting a knowledge management ecosystem and maintaining large content repositories.
A track record of experimenting with emerging technologies and applying innovative approaches to learning design.

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