Analyst, Global Support Workforce Planning

lyft· 33 open roles

Toronto, Ontario On-siteFull-time2 weeks ago

Salary

Undisclosed

Experience

Mid

Job Type

Full-time

Posted

2 weeks ago

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About This RoleAI processing…

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Key Responsibilities

1
Support the development and upkeep of the models and frameworks that connect business drivers to staffing and resourcing decisions
2
Translate large, complex, and sometimes ambiguous data into clear, actionable insights that support leadership recommendations
3
Own day-to-day planning execution, from dashboards maintenance and reporting to business reviews, with a sharp focus on accuracy and the details that matter
4
Leverage AI tools to build and maintain dashboards, reports, and analyses that support the team's recommendations and insights
5
Identify and help drive opportunities to improve how the team plans and operates
6
Move quickly on ambiguous, time-sensitive requests, using modern tools to work smarter and faster

Requirements

2+ years in planning, forecasting, capacity/resource management, or a related analytical role; consulting, investment banking, FP&A, or ops strategy backgrounds also fit well
Sharp analytical mindset with hands-on SQL and Python skills
AI fluency, comfortable using AI tools to accelerate analysis and problem-solving
Strong business acumen paired with genuine curiosity about how large, complex business systems work; fast learner with a bias towards action, comfortable building context quickly across new systems and stakeholders
Self-directed, with a track record of turning data into real decisions; strong communicator, able to build trust with stakeholders across functions and levels
Exposure to workforce management/resource planning is a plus
Bachelor's degree in Business, Engineering, Data Science, or a related quantitative field; advanced degree a plus

Perks & Benefits

Extended health and dental coverage options, along with life insurance and disability benefits

Mental health benefits

Family building benefits

Child care and pet benefits

Access to a Lyft funded Health Care Savings Account

RRSP plan with company match to help save for your future

In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service

Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.

Subsidized commuter benefits and Lyft ride credits