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Assistant Manager, Air Operations (Gurugram)

flexport· 109 open roles

Location TBD On-siteFull-time1 months ago
Salaryest.
₹600,000 - ₹1,200,000
Experience
Mid
Job Type
Full-time
Posted
1 months ago
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About This Role

The Assistant Manager, Air Operations will play a key role in ensuring smooth and timely air freight movements for customers. This role combines hands-on operations, customer service, and documentation work to deliver seamless supply chain execution. The Assistant Manager will coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track. The goal is to drive efficiency, volume growth, and profitability while providing excellent customer service.

Key ResponsibilitiesAI-extracted

  • 1
    Execute end-to-end air shipments, including receiving bookings and arranging shipments within standard operating procedures
  • 2
    Coordinate daily with airlines, trucking partners, terminals, and internal teams to keep shipments on track
  • 3
    Provide customer service by following up on customer advisories, requests, or claims and feedback to customers and overseas teams
  • 4
    Ensure all operational activities comply with international shipping regulations, company policies, and customer standard operating procedures
  • 5
    Support data and system accuracy by keeping Flexport systems updated to meet key performance indicators and maintain high-quality data

RequirementsAI-extracted

  • Bachelor's degree in logistics, supply chain, business, or related fields
  • 5+ years of experience in air operations or related roles in freight forwarding/logistics
  • IATA Certification
  • Good communication skills in written and spoken English
  • Detail-oriented, structured, and eager to learn global supply chain operations

Perks & BenefitsAI-extracted

Typically: health coverage
Typically: paid time off
Opportunity to grow into Senior Associate, Team Leader, or Account Management roles
Be part of a fast-growing international company with training and development from global experts
Typically: retirement savings plan

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