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Associate Manager, Billing Operations & Strategy

coinbase· 31 open roles

Remote RemoteFull-timeToday
Salary
$130,900 - $154,000
Experience
Mid
Job Type
Full-time
Posted
Today
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About This Role

The Associate Manager of Billing Operations & Strategy at Coinbase leads day-to-day billing operations and develops strategies to improve efficiency and automation. This role involves partnering with various teams, including Finance, Revenue Accounting, and Engineering, to drive billing and collections automation. The goal is to increase operational rigor and strategic execution, directly impacting how Coinbase recognizes institutional revenue and maintains client trust. The position requires a strong background in billing, revenue, or finance operations and experience with billing and invoicing systems. The role is remote with quarterly in-person working sessions.

Key ResponsibilitiesAI-extracted

  • 1
    Owns day-to-day billing operations for Custody and Prime, including invoicing accuracy, the monthly close, and the billing ticket queue.
  • 2
    Leads and develops the billing operations team and coordinates BPO support.
  • 3
    Drives billing and collections automation to improve cycle time, cost, and quality.
  • 4
    Partners with Revenue Accounting, FP&A, Engineering, and Sales on billing systems and the migration from Salesforce to the Prime platform.
  • 5
    Executes and maintains evidence for billing-related SOX controls.

RequirementsAI-extracted

  • 5+ years of experience in billing, revenue, or finance operations, including direct process ownership.
  • Experience leading or mentoring teammates and managing operational queues to SLA.
  • Strong command of billing and invoicing systems and reconciliation, with hands-on experience in NetSuite, Salesforce, or comparable tools.
  • Track record of improving operational processes through automation and tooling.
  • Working familiarity with SOX controls and the financial close.

Perks & BenefitsAI-extracted

Typically: health coverage, including medical, dental, and vision.
Typically: 401(k) retirement plan.
Typically: paid time off (PTO).
Equity and bonus eligibility.
Opportunities for professional growth and development in a remote-first company.

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