Associate Technical Account Manager - Auth0 Enterprise

About This Role

Key ResponsibilitiesAI-extracted

• 1
  Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• 2
  Build and nurture long-term relationships with stakeholder personas, from developers to C-level executives
• 3
  Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives, and discuss future roadmap items
• 4
  Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• 5
  Collaborate with stakeholders to develop strategies to increase customer adoption and growth opportunities

RequirementsAI-extracted

• 2+ years of total experience in information technology, with a Bachelor’s degree or equivalent experience
• Familiarity with authentication and authorization technologies, such as OAuth, OpenID Connect, and SAML 2.0
• Strong understanding of software development lifecycle, programming languages, and application builder practices
• Excellent communication and problem-solving skills, with the ability to manage multiple projects simultaneously
• Customer-first mindset with the energy and skills to address technical challenges and achieve customers' business and technical objectives

Perks & BenefitsAI-extracted