AV Production Specialist

About This RoleAI processing…

Key Responsibilities

• 1
  Coordinate and operate Figma's internal events, including setup, technical checks, and live event support
• 2
  Manage and operate PTZ cameras, microphones, and other AV equipment during live and hybrid events to ensure high production quality
• 3
  Provide real-time technical support to presenters, attendees, and stakeholders during events, with a focus on customer service and professionalism
• 4
  Coordinate with internal stakeholders and our SF Hub Workplace team on event needs during weekly meetings
• 5
  Maintain Event SLO's with AV Manager and collaborate on documentation
• 6
  Troubleshoot issues as they arise in our All Hands space and conference rooms
• 7
  Perform routine conference room sweeps to ensure readiness, cleanliness, and functionality of AV systems
• 8
  Assist in provisioning and configuring new hardware (cameras, microphones, conferencing devices) for office builds and upgrades
• 9
  Maintain an organized inventory of AV equipment and recommend improvements to workflows, documentation, and processes

Requirements

• 2+ years of experience in AV as it relates to live event production
• Strong troubleshooting skills with the ability to stay calm and solution-oriented during live events
• Excellent customer service and communication skills, with a collaborative mindset and attention to detail
• Experience with event technologies like Zoom Webinar/Meeting, PTZ cameras, video switching systems, and audio mixing

Perks & Benefits